Ep. 4 — “This Is Getting in the Way of Me Providing the Best Care”: An Approach to Tackle Prior Authorization Burden in Primary Care

Posted on Posted in Vital Conversations: Influencing Workplace Well-Being in Health Care | Johns Hopkins Medicine

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In this episode, Kim Peairs joins us to discuss the role of the medication access pharmacy technician, a promising approach to tackling prior authorizations in primary care being piloted at Johns Hopkins. Dr. Peairs walks us through this team-based intervention in which matching the right skill set for the job can lead to efficiencies, engagement and meaning in work for all members of the team.