Ep. 12 Department-level Strategies for Well-being | Johns Hopkins Medicine Office of Well-Being

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Dr. Kelvin Hong, Executive Vice Chair of Radiology, shares the experience of the Department of Radiology, a large department at Johns Hopkins with a range of well-being needs. Learn about how they are investing in well-being, how they view outcomes measurement and ROI, and their multi-pronged approach to elevate well-being as a foundational issue.

1) Departments should be proactively investing in well-being. We know the cost of turnover and recruitment, so let’s get ahead of it by investing in strategies that mitigate burnout and promote fulfillment and well-being. A key component of this effort is assigning leadership of well-being to someone with decision and budget authority.

2) In healthcare, our goal is to be evidenced-based in everything we do, so why don’t we treat well-being the same way? We should be investing in well-being training within our departments and bringing in experts to guide us in implementing proven strategies.

3) There is no one-size-fits-all strategy for promoting well-being, across departments, between divisions, and among teams. Allowing individual teams to decide how to spend their budgets, based on what matters most to them, supports autonomy and agency which we know is connected to well-being.

4) We know well-being impacts our experiences at work and in life, but the impact of well-being initiatives may take a while to show in our survey results. So, stay the course, because good things take time.

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