Our current culture of medicine impacts clinicians as well as patients in challenging ways, Elizabeth Tracey reports

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Preauthorization, insurance denials, uninsured patients, electronic medical records- the list goes on when looking at challenges to clinicians who want to practice medicine in a person-centered way. That’s according to Roy Ziegelstein, vice dean for education in Johns Hopkins School of Medicine.

Ziegelstein: What your clinicians have essentially developed is the learned helplessness model. It's the type of thing that an animal that is put in a maze experiences when it is frustrated by the lack of ability to get to a target, when it's repeatedly delivered small electrical shocks, the animal then cowers in the corner of the maze, is sullen, depressed, withdrawn. That's basically what describes a lot of our healthcare providers today. It's important to note that there are medical organizations that are trying to change this model.     :33

Ziegelstein says everyone needs clinicians who feel empowered to bring their best selves to medicine. At Johns Hopkins, I’m Elizabeth Tracey.